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Several paragliders flying from Beatenberg to Interlaken under a clear blue sky.

FAQ – Frequently Asked Questions

When will I be picked up at the meeting point?

Please be at your chosen meeting point on time. Here you can see when you should be at the respective meeting point:


Easttrain station: 15 minutes before trip time
Höhenmatte landing site: 10 minutes before trip time
Arabshop: 10 minutes before trip time
West train station: 5 minutes before trip time
Adventure Guesthouse: on the trip time
Adventure Hostel: on trip time


Please be aware that we cannot wait for you as there are other guests on the same trip. If you arrive too late, we will not be able to refund your flight.

Can you drop me back to the pickup location?

Unfortunately, we cannot offer a drop off service to the meeting points. After landing the next guests are already waiting for the guides. However, as we land in the centre of Interlaken, all hotels and train stations are in walking distance.

Can I bring my luggage?

  • Backpacks and handbags you can bring with you.
  • Big suitcases you can’t bring in the bus. There’s not enough space in it. Please put them in one of the lockers at the train stations or in the luggage room of your hotel.

Can I bring my own camera?

As long as it’s a small digital pocket camera with an objective that can’t be removed it’s allowed. This camera also needs to have a wrist band attached. Selfie sticks and mobile phones you can bring to the takeoff but are not allowed during the flight.

Every pilot provides his own picture and video service with a Special Paragliding Full HD Camera System to memorise your trip. Right after the flight your pilot will show you the picture and vdeo files on a tablet computer. If you want to buy these files you either get the Original SD-Card or a copy to your mobile phone. This extra service costs CHF 40.00 and has to be paid to your pilot.

What do I have to bring?

Paragliding is an outdoor activity, so please wear clothes adequate to the weather. It is important to wear solid shoes. If you don’t have you borrow shoes, jackets and ski pants free of charge.

All other materials (helmet, harness, gloves etc.) necessary for the flight are handed over by to you by your pilot.

Can I wear glasses during the flight?

Yes. We even recommed to wear sunglasses during the flight because of the wind and the sun. But no worries … we never lost sunglasses on one of our flights.

Can I pay by credit card?

Yes you can pay by credit card or cash. If you want to pay in cash the following foreign banknotes (no coins) are accepted: Euro, British pounds and US Dollars.

Can I park my car at the meeting point?

There are several fee based parking lots and covered parkings near the meeting point and landing area.

What happens when the weather is bad and the flight cannot take place?

If the flight cannot take place due to bad weather conditions, we will try to find an other date and time together with you or we will cancel the flight and refund you the full amount.

Can I book a lady pilot?

Yes, this is possible on certain days. The lady pilot can’t be booked online. In this case please send your inquiry to or just call us. Our phone no. is +41 79 583 83 83.

What is the minimum age for paragliding?

Children must be at least 5 years old and need to have a declaration of consent from their parents.

​The minimum weight is 25 kg.

Is there a weight limit for paragliding?

Yes, there’s a general weight limit of 90 kg.

In the evenings and early mornings the weight limit is 80kg because the upwinds are weaker than and starting is more difficult for the pilot.

Please ask us if you are unsure.

Do I need a specific insurance?

Yes, each passenger must have their own accident and healt insurance, which is valid in Switzerland.

See the GTCs insurance of the pilot: SHV-Versicherung.pdf.

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1. Contract conclusion

With the verbal or written registration (i.e. the booking from the customers) in which AlpinAir Paragliding Interlaken or one of their businesses can execute, a binding contract exists between the customer and the organizer. Through the booking, the customer acknowledges the general business conditions as part of the contract between himself and the organizer.

2. Object of the agreement

The organizer assumes responsibility for providing the requested service as described in the advertisements and/or in the confirmation order. Service extensions can be considered upon consultation with the organizer. Any extra costs will be borne by the customer.

3. Prices

The effective prices for the offered activities can be drawn from the current advertisements from the organizer. The prices in the brochure are quoted per person in Swiss francs and include the statutory value tax. Prices are subject to change.

4. Terms of payment

The activities must be paid for at the time of booking. No bookings will be accepted without payment.

For group discounts please contact us.

5. Cancelation or contract modification by the customer

Changes or cancelations of flights can be made before the cancellation deadline of 48 hours before the start of the activity and will be fully refunded in the event of cancellation. After the cancellation deadline, 100% of the amount is due.

In case of flight cancelations by the provider, a full refund will be granted.

For other activities offered by other providers, their terms and conditions apply.

6. Cancelation or change of contract by the organizer

A minimum number of participants are required for certain programs. The organizer reserves the right to withdraw from the contract also on short notice. If the fulfillment of a contract is not possible at another time or if the customer cannot take part in the alternative services offered, any paid fees will be refunded minus charges for services rendered. Further damage claims are not possible. The organizer reserves the right to cancel the program on short notice if participants cause the fulfillment of a contract to be endangered or made impossible by their behavior, their omissions or other actions. In this case the regulation of the cancellation costs applies in accordance with number 5. If a program or parts of a program cannot be carried out due to Acts of God, safety concerns by the organizer, official regulations, strikes or uncertain weather and nature conditions, the organizer reserves the right to cancel or cut short the activities on short notice. Paid fees will be returned minus charges for services rendered, any expenditures and the handling fee. Please note that a danger-free completion of the activity is in everyone’s interest. All decisions made by the activity leaders are final. The organizer expressly reserves the right to modify the program. The organizer will strive for an equivalent service replacement.

7. Conditions of participation, obligations of the participant

Good health is necessary in order to take part in all activities. The participants are obligated to inform the organizer of any possible health problems. Under no circumstances may participants take part in the activities while under the influence of alcohol, drugs, psychiatric drugs or any similar substances. The participants are obliged to fulfill the conditions of participation and agree to strictly follow the instructions of the organizer, the guides, activity leader, and assistants. If the Conditions of Participation are not fulfilled or if instructions are disregarded, the organizer reserves the right to prohibit participation.

8. Picture and video recordings

​AlpinAir Paragliding Interlaken uses the photos and videos taken by the pilot and during the activity for social media and other advertising purposes.

9. Insurance

Each passenger is responsible to have a travel insurance (health and accident insurance).

The passenger is aware that participation in a paraglider flight is associated with risks. The pilot has taken out liability insurance with a maximum coverage of CHF 5 million. The liability of the pilot for bodily injury and property damage suffered by the passenger during a paragliding flight is limited to a maximum of this amount.


Variant without accident insurance for passenger
The passenger confirms that he/she is insured against the consequences of an accident (also during a hang gliding flight). With the purchase of a flight and thus the conclusion of the contract for the flight, there is no accident insurance for the guest.

Variant with accident insurance for passenger
The pilot has taken out accident insurance for the passenger with a coverage limited to Switzerland and with a maximum coverage of CHF 100,000 for medical expenses. Accident insurance can be claimed after the benefits of any existing accident insurance of the passenger have been fully exhausted. The pilot is only liable for claims arising from the consequences of an accident within the scope of the insured benefits and only up to the insured coverage limit.

10. Appeals

Should the activity lead to appeals or damages, these are to be communicated immediately, in writing, to the activity leader (i.e. activity provider), and these are to be confirmed in writing by the responsible leader. The activity leader, however, shall not have the right to acknowledge claims, for which reason a confirmation shall not have the effect of an acknowledgement of wrongdoing. The activity leader (i.e. activity provider) will make every effort, within the confines of the program and the possibilities available, to remedy the situation. Should the situation be insufficiently remedied or not be remedied, or the participant wishes to make damage claims, these must be received by the organizer within four weeks of the contractual end of the activity at the booking agency. The participant’s appeal is to be accompanied by the confirmation of the activity provider/activity leader as well as any other relevant evidence. In the case of delayed complaints or complaints with omissions during the activity or delayed submissions of the claims at the booking agency ,all appeals will be deemed invalid.

11. General liability

​Damage claims against the organizer or the assistants are excluded, as far as the damage was not caused by negligence or intentionally. The organizer is authorized to have assistants or call on third parties to provide valued services. Should the organizer lawfully transfer the execution of the activity to a third party, the organizer shall not be held responsible for the third party’s actions or neglect during execution of the activity. The organizer will especially not be held responsible for damages which are caused by the actions or neglect of the activity leader should this conduct not fall under his/her contracted responsibility; as cause of actions of third parties, other participants, the participant (especially under point 1), acts of God, natural occurrences, official regulations etc or damages caused by delayed return to the starting point of the activity. Should the participant not follow the instructions of the organizer, activity leader, etc, all liability of the organizer is dropped.

12. Applicable law and area of jurisdiction

Swiss law, excluding international agreement, is exclusively applicable for the contractual relationship. The parties agree that the exclusive legal domicile is Interlaken. The organizer is however authorized to lodge a claim in the legal domicile of the customer.

Should one or more clauses of these general business conditions be ineffectual and/or incomplete, then the clause that comes closest to the legal rule will replace the ineffectual and/or incomplete clause. The ineffectualness and/or incompleteness of one clause leaves the effectiveness of the other clauses unaffected.
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